Refund Policy
Welcome to WeDevStudios’ Refund Rules. We strive to ensure your satisfaction with every purchase, but we understand that circumstances may arise where a refund is necessary. Below are the circumstances in which we expect to provide you with a refund:
Item is “Not as Described” or Doesn’t Function Properly:
If the item you purchased is significantly different from the description provided on our platform, or if it doesn’t function as advertised, you are eligible for a refund.
Security Vulnerability:
Should you discover a security vulnerability in the item you purchased, we will issue a refund promptly.
Items Not Downloaded:
Refunds are available for items that have not been downloaded. If you accidentally purchase an item or change your mind before downloading, contact us for a refund.
The refund may not be given:
- You don’t want it after you’ve downloaded it
- The item did not meet your expectations or you feel the item is of low quality
- You simply change your mind
- You bought an item by mistake
- You do not have sufficient expertise to use the item
- You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund.
How to Request a Refund:
To request a refund under any of the above circumstances, please follow these steps:
- Contact Support: Reach out to our support team with your purchase details and the reason for your refund request.
- Provide Evidence: If applicable, provide evidence to support your claim, such as screenshots or detailed descriptions of the issue.
- Wait for a Response: Our team will review your request and respond to you as soon as possible. We aim to process refunds promptly and fairly.
Refunds are typically issued using the original payment method.
Depending on your financial institution, it may take several days for the refund to reflect in your account.
We reserve the right to reject refund requests that do not meet our refund criteria outlined above.
Refunds are not available for items that have been downloaded or for change of mind.
At WeDevStudios, we value transparency and fairness in our refund process. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us.
Last Updated: May 08 2024